MGallery Songtsam Retreat at Shangri-La
As part of our Yunnan tour, we considered a visit to Shangri-La. We knew about the old town which had recently gone up in flames and had read about the marketing strategy surrounding the "Shangri-La" re-naming in 2001. Our decision to make the trip there was actually heavily influenced by the presence of an Accor group's MGallery hotel, keeping in mind that we could benefit from Platinum member privileges. As of July 2014, the MGallery Songtsam Retreat and Banyan Tree Ringha are the only international hotel chain presence in Shangri-La country.
As part of our Yunnan tour, we considered a visit to Shangri-La. We knew about the old town which had recently gone up in flames and had read about the marketing strategy surrounding the "Shangri-La" re-naming in 2001. Our decision to make the trip there was actually heavily influenced by the presence of an Accor group's MGallery hotel, keeping in mind that we could benefit from Platinum member privileges. As of July 2014, the MGallery Songtsam Retreat and Banyan Tree Ringha are the only international hotel chain presence in Shangri-La country.
Airport transfers are included in all room rates. Since we arrived by coach from Lijiang, the hotel arranged for a driver to wait for us at the bus station. After a van ride of 15 minutes or so, we reached the MGallery Songtsam Retreat.
The Welcome Center
We were welcomed by a Management Trainee from New Zealand who invited us to sit down and have some welcome drink
Ginger tea and some yummy cookies (bonus point to the staff for offering a tea refill)
We did not have to walk to the reception counter, since we did the check-in procedures while enjoying our tea. In the mean time the General Manager Ms.YeaPing Kiing came to welcome us and wished us an enjoyable stay.
The check-in did not take long, and we were accompanied by the Management Trainee to a buddy for a 30 seconds ride to our room. Since the hotel is terraced on a hillside, the idea was to avoid unnecessary effort climbing stairs, since we had just reached such a high altitude. The Management Trainee also informed us that they had an oxygen machine available that can be brought to our room if necessary.
As Accor Platinum members, we were upgraded to a Junior Suite. Here's the entrance to room 302:
Past the door, there's a nicely decorated staircase
...leading to a small balcony
The balcony view was incredible
Let's enter our junior suite, one big Tibetan themed open-plan room with no separation between the bedroom, living room and bathroom
There was a functioning fireplace. We could call Reception to have someone light a fire for us, but there was no need in summertime.
The sleeping area, which was a raised wooden frame with a futon. That was such a comfortable mattress!
View of the living room from the bed
Here's the decoration above the bed.
Notice the intricate woodcarving
Now let's have a closer look at the coffee table:
There was a personalized welcome note from the General Manager on top of an envelope. I was expecting the usual drink vouchers inside the envelope, but sadly all it contained was a survey form.
The same yummy cookies
Buckwheat tea and fruit plate
There were also some complimentary water bottles
Tea and Nespresso machine
and a complimentary minibar which could have benefited from a few fruit juices, iced teas and beers.
Here's the bathroom area
Big copper-wrapped tub
Washbasin
The contents of the red amenity case
Toilet
Rain shower
L'Occitane shower products
Since we wanted to use the tub for a relaxing bubble-bath, we searched everywhere for the bath product but could not find any. We checked with Reception and the idea must be so foreign in this part of China; the gentleman on duty could not understand what we were looking for, so I used all sorts of description (bath foam, bubble bath, bath salts...). He finally called Housekeeping but they did not have any such product, then he called the Spa which gave a negative reply (interestingly they do have baths soaks in their menu). We ultimately tried using the shower gel, which would barely foam. All this to say that the big tub was a nice concept...
There were some slippers available, both disposable ones and pool slip-on. For the latter, it was useful to have bigger sizes for men.
The hotel grounds
The hotel itself is quite small, with three levels of building on a hillside. Less than 500 meters away, on the opposite hill, lies the Ganden Sumtsenling Monastery. In between there is a small village and some rapeseed fields which were in full bloom.
Ganden Sumtsenling Monastery
The rapeseed fields
Yaks grazing by the village
Hotel staff with that uniquely beautiful Tibetan smile
Hotel at night under the rain. Besides the visual beauty, the cool air had such a soothing scent of wet soil, flowers and grass.
Dining
The hotel has two restaurants, a Tibetan and a European, both in the same building but on separate floors. Since one can order from both menus irrespective of restaurant and the staff is the same, choosing one of the other is just a matter of preference for the setting.
We had dinners and breakfasts in the Tibetan restaurant
View from our window side table
We ordered only Tibetan dishes. Here's a slideshow with our different dinner dishes